USAID Digital Communications

Under my leadership, internal site engagement increased by 70% and external site engagement by 20% in two years. The new LinkedIn page grew to over 9,000 members in 18 months. Strategy included: 

  • An external website redesign for a site with 30K+ average monthly sessions

  • Regular and engaging touchpoints with technical staff for improved content quality

  • A new editorial process with a themed content calendar and regular meetings

  • A social media strategy with a refreshed brand voice and style

  • Development of a robust, multiplatform analytics dashboard to monitor and inform strategy

Screenshots of Learning Lab website and data spreadsheet with graphs, logos of USAID and Learning Lab, and informational banners about learning tools and content submissions.